Equipping your managers to have effevtive conversations

Being able to follow a process is only half of it.  If managers are ill equipped to conduct sensitive conversations with their team members then the desired outcomes are less likely to be achieved.  And the approach required varies according to the type of meeting - be they informal or formal, the personality of the employee, the history and context of the situation, the business objectives underlying the reason for the conversation - and of course the legal considerations.  

1-hr online interactive session

This is a knowledge based session which provides an overview of the structure of investigations and how to approach them.  We can deliver this session for up to 10 people.  Although this is an online session we will keep it interactive and engaging throughout.  Copies of the materials used will be available for you to distribute to your delegates.     

Half day online or on your site 

This is a session which goes beyond the knowledge provided in the 1hr online session.  We will also look at the legal background to disciplinary and grievances and provide some worked examples for groups to work through.  This session begins to provide delegates with an application of knowledge.     

1 day session on your site  

This is a in depth session which provides a full legal foundation of disciplinary and grievance issues, will give delegates a selection of questioning techniques that can be used and also address the different approaches that need to be taken to sensitive issues such as harassment.